The Y NSW is committed to setting a new benchmark in safeguarding children and at-risk adults, moving beyond compliance to lead the sector in safeguarding excellence.
Everyone who works for or on behalf of us, including employees, contractors, and volunteers, shares responsibility for creating safe, respectful, and inclusive environments for children, young people, at-risk adults, and each other. We are expected to act ethically and professionally, comply with all laws, policies, and safeguarding requirements, and prioritise physical, psychological, and emotional safety at all times. This includes maintaining appropriate boundaries, listening and responding to concerns, respecting diversity and cultural safety, managing conflicts of interest transparently, protecting confidentiality, and using technology and organisational resources responsibly. By upholding these standards and our values of Safe, Connect, and Thrive, we contribute to communities where everyone feels supported, valued, and able to thrive.
The Y NSW maintains a zero-tolerance approach to child abuse and neglect. We are deeply committed to ensuring the safety, wellbeing, and empowerment of every child in our care.
Child safety is embedded in our culture, leadership, and everyday operations. We take proactive steps to prevent harm by identifying and managing risks, setting clear behavioural expectations, and ensuring all staff are rigorously trained, supported, and held accountable. Our recruitment and screening processes are thorough, and our physical and online environments are inclusive, child-centred, and culturally respectful.
We believe connection, with each other and with community, is essential to a child-safe culture. We foster respectful, trusting relationships where all children feel seen, heard, and valued. We listen with care and act with integrity, recognising children's voices in decisions that affect them. We welcome the knowledge and partnership of families, carers, and communities in creating safe and inclusive environments.
We strive to create spaces where every child feels safe, connected, and able to thrive. We are committed to continuous learning and improvement, guided by equity, respect, and the dignity of all children, so every child can grow, belong, and be celebrated for who they are.
In recognising the diverse programs and services the Y NSW provides, this commitment also extends to at-risk adults in our care.
If you hear about or see any situation that may indicate someone in our care is at risk of abuse or harm, please report it immediately. You can choose to remain anonymous or provide your details
If you feel unsafe now, phone 000
Free counselling service for those aged between 5 and 25 years of age.
Mental health support, including brief counselling.
Mental health support for young people aged between 12 and 25 years of age.
Phone and online counselling to people affected by suicide, including those at risk.
Anonymous and free LGBTIQ+ peer support and referral.
Information and support for anyone affected by complex trauma, including redress support.
Culturally safe support with Aboriginal and Torres Strait Islander crisis workers.
Information, counselling and support for people impacted by domestic, family or sexual violence.
Trauma-specialist counselling and support for anyone in NSW affected by sexual violence, as well as their loved ones and professionals.
Counselling and case management services for victim-survivors of child sexual assault.
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