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The Y is committed to ensuring that information on its website is widely accessible.

Languages other than English

Our website includes a language translator feature, which allows you to view all text on the website in 100+ languages. Simply click the “Language ▾” button at the top of the website and select your preferred language. Please note: the language feature is not yet available on mobile devices.

Hearing impaired

The Y uses the National Relay Service (NRS) to increase access to our website and services for people who are deaf or have a hearing or speech impairment. The NRS is an Australia-wide phone service for people who are deaf or have a hearing or speech impairment.

Use the numbers below to make a National Relay Service call 24-hours a day:

For more information about the NRS:

Vision impaired

There are many tools that people with a visual disability can use to assist them to access this website.

Screen readers

On a PC: Vision Australia mainly recommends JAWS and Window Eyes screen readers.

On a Mac: Mac has powerful features for those who are blind or have low vision, like VoiceOver, a built-in screen reader that supports refreshable braille displays.

Adjusting text size

On a PC:

  • You can make the type bigger on your screen by pressing the Control key and the '+' key together if you have a PC.
  • If you want to make the type smaller, just press the Control key and the '-' key together.
  • If you have a mouse with a control wheel, you can also make the font bigger or smaller by pressing the Control key and moving the wheel.

On a Mac:

  • Press the Command key and the '+' key together to make the type bigger on your screen.
  • To make the type smaller press the Command key and the '-' key together.

Web Accessibility

The Y is working towards ensuring our website is compliant to Level A of the Web content accessibility guidelines (WCAG 2.0) standard.

WCAG 2.0 is a technical standard developed under the Web Accessibility Initiative of the World Wide Web Consortium (W3C).

Problems accessing information

If any information or service provided on this website is inaccessible to you, or you are experiencing problems accessing content for any reason, please contact us. We will attempt to rectify the problem and provide you with any information you require in an alternative format.

If you do not wish to contact us online, you can send your comments in writing to the address below:

The Y
Level 5, 20 Smith Street,
Parramatta NSW 2150

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