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Conditions of Entry

By entering Ku-ring-gai Fitness and Aquatic Centre each patron agrees to the following terms and conditions of entry:


The overriding purpose of these terms and conditions is to provide a safe and non-threatening environment for all patrons, employees and other users of the Centre and its facilities.


For safety and security reasons, all patrons accessing the Centre must:

  • Obey all signs around the Centre; and
  • Follow all reasonable requests and instructions given by Centre management and employees.

General Terms of Entry

  • An entry fee to access Centre and its programs must be paid in accordance with the fee schedule.  The Centre does not issue pass outs. Memberships are for individuals only.
  • Anyone attempting to gain entry to the Centre without paying or without authorisation may be prosecuted.
  • Children under 14 are not allowed entry unless under active supervision of a parent or carer 16 years of age or older.
  • Bags and other items may be subject to inspection and patrons may be searched.
  • The consumption of alcohol, smoking and/or drug use is not permitted in the Centre.
  • Weapons, substances or objects which are prohibited by law are not permitted to be brought into the Centre.
  • Glass and other breakables are not permitted to be brought into the Centre.
  • Animals, other than assistance animals, are not permitted to be brought into the Centre.
  • Centre Management may ask you to provide a proof of your age or your membership before entering the Centre. Should you not be able to provide sufficient evidence, access may be refused.
  • Please shower before entering the pool.

General Behaviour

  • All patrons must behave in a manner that is safe and respectful for the enjoyment and safety of other patrons using the Centre.
  • Any behaviour which is considered offensive, inappropriate or interferes with the enjoyment of other patrons within the Centre may result in the patron being evicted and/or banned from the Centre.
  • To respect the privacy of all visitors, any video, camera or recording equipment is not to be used in the Centre without a photography permission form being completed.
  • For safety and security reasons, patrons are not permitted to block the entrance and exits to the Centre (including emergency exists) with personal belongings. 
  • All patrons must conduct themselves in an appropriate manner which includes refraining from unsafe, disorderly, disruptive, inappropriate or antisocial behaviour.

Child Supervision

Aquatic Environment

Ku-ring-gai Fitness and Aquatic Centre and YMCA NSW is a proud partner with Royal Lifesaving Australia’s Keep Watch at Public Pools Policy.


Parents/carers should give the child in their care all their attention. This includes avoiding mobile phone usage and other distractions that interrupt supervision.


Children aged 0-5 years and non-swimmers – parents/carers must be in the water and stay within arms’ reach of their child at all times.


Children aged 6-10 years – parents/carers must be close, maintain constant visual contact and be prepared to enter the water at any time.


Children aged 11-14 years – parents/carers are to maintain visual contact.


The above policy also includes when children are participating in learn to swim and squad programs.




Children Under 7 years old can use either Male or Female Change rooms with a Parent/carer.


Clothing, Attire and Related Matters

  • Appropriate clothing, swimwear and footwear (when in the gym) must be worn at all times.
  • A no towel, no workout policy is in place for the gym.
  • Please wipe down gym equipment after use with provided wipes.
  • Children aged 3 years & under are required to wear an Aqua Nappy to enter the water.
  • Please practice modesty and cover up in change rooms when possible.

Commercial and/or business activity

  • No commercial and/or business activity shall be carried out by a person entering the Centre, unless written consent has been obtained from the Centre.
  • If the Centre provides consent for commercial and/or business activities to take place, the person responsible for the activities shall ensure that the terms and conditions set out by Centre Management are complied with at all times.
  • Coaching or training must not be conducted for a fee or reward without the prior permission of Centre Management.

Lost or Stolen Items

The Centre and the YMCA NSW do not accept liability for any theft, loss or damage to personal property, whether in the Centre or elsewhere.


Risk and Injury

  • Patrons engage in any activity and/or use Centre facilities at their own risk.
  • To the full extent permitted by law, the Centre and YMCA NSW does not accept liability for any injury or death to any person whilst in the Centre.

Medical conditions and related matters

  • Serious medical conditions, including, but not limited to, epilepsy and heart conditions, must be reported to Centre staff prior to participating in an activity.
  • In the interests of public health and safety, people experiencing incontinence must take necessary precautions.
  • Patrons are not permitted to use the Centre facilities if they are affected by drugs, alcohol or medications which may make it unsafe for them to use the facilities.
  • Patrons consent to receiving any medical treatment that Centre staff may reasonably consider necessary in the event that they suffer an injury whilst in the Centre.

Steps to healthy swimming – NSW Health Guidelines

  • Don’t swim if you have had diarrhoea in the last two weeks.
  • Do shower and wash thoroughly with soap before entering the pool.
  • Don’t swallow pool water as it may contain germs.


To the full extent permitted by law, patrons release the Centre and the YMCA NSW from all claims and liability in respect of, and indemnity the Centre fully against claims or liability to any other person and expense the Centre incurs or may incur in respect of any personal injury, death, theft, loss or damage arising from the patron’s entry into and use of the Centre and its facilities or the entry or use by minors in their care or control.


Right of refusal of entry and eviction

Centre management reserves the right to refuse entry and to evict any person at any time from the Centre at its sole discretion. The right of Centre management to refuse entry to any person or to evict patrons from the Centre includes, but is not limited to, all matters concerning:

  • Persons not following the conditions of entry
  • Persons under the influence of drugs or alcohol
  • Dangerous or unsafe behaviour
  • Disorderly, disruptive, inappropriate or antisocial behaviour
  • Vandalism
  • Admission evasion.

Specifically, Centre management may refuse entry to, or evict a person from, the Centre who in the opinion of Centre management may compromise the safety or overall enjoyment of other patrons of the Centre or its facilities.

A person or group refused entry to, or evicted from the Centre, has no right to a refund of any monies paid for admission to the Centre and any request of refund will be refused. Centre management reserves the right to ban a person or group of persons from the Centre for as long as a period of time as it may deem necessary.

For the avoidance of doubt, Centre management may decide at its sole discretion to permanently ban a person from the Centre.


Child Protection

YMCA NSW Statement of Commitment to Safeguarding YMCA NSW is committed to the safeguarding of children, young people and vulnerable adults.

All employees, clients, parents, guardians, families and others individuals or groups associated with YMCA NSW need to understand the important responsibility they have to:

  • Protect children, young people and vulnerable adults from all forms of abuse, bullying and exploitation.
  • Be alert to incidents of abuse and neglect occurring that may have an impact on children, young people and vulnerable adults. If you see anything that contradicts the above, please inform Centre Management

Ku-ring-gai Fitness and Aquatic Centre operates on Darug country.  Y NSW and Ku-ring-gai Council acknowledges the Traditional Custodians of the lands we work upon and we pay our respects to all Aboriginal and Torres Strait Islander Peoples and their Elders – past, present and emerging.

Opening Hours View opening hours
Monday to Friday 5.30am - 9.00pm
Saturday & Sunday 7.00am - 6.00pm
Phone: 02 9499 2005 02 9499 2005
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