Application Support · FAQs

Frequently asked questions

We're here to help. Find answers to common questions about applying, interviewing and working at the Y.

Applying for a Role

Do I need previous work experience?

Not always. Many roles at the Y are suitable for people applying for their first job. We value transferable skills gained through school, study, volunteering, sport, community involvement and life experiences.

Can I apply for more than one role?

Yes. If multiple opportunities align with your skills and interests, you're welcome to apply for more than one position.

Do I need a cover letter?

Not always. The application requirements will be outlined in the job advertisement. If a cover letter is requested, it provides an opportunity to tell us more about yourself and why you're interested in the role.

How do I know if my application has been received?

You'll receive an email confirming that your application has been submitted successfully.

Employment Requirements

When do I need my qualifications?

Any qualifications, certifications or compliance requirements listed as essential for your role must be completed and verified before your first day.

Learn More About Essential Qualifications

What if I'm currently completing a qualification?

Requirements vary depending on the role. If you're currently studying towards a qualification, refer to the job advertisement or speak with our recruitment team.

Will I need a Working With Children Check?

All applicants for all roles across the Y, aged 18 years and above, require a Working With Children Check. Requirements will be outlined in the job advertisement and position description.

Students & First Job Seekers

I'm still at school. Can I apply?

Many Y roles are a great starting point for young people looking to gain experience, develop skills and build confidence in the workforce. Eligibility requirements will be outlined in the job advertisement.

I've never written a resume before. What should I do?

Start with our Resume & Cover Letter Toolkit, which provides practical guidance, templates and examples designed especially for first-time job seekers.

Explore Resume & Cover Letter Toolkit

I've never attended an interview before. Can I get help?

Absolutely. Our Interview Toolkit includes practical advice, interview tips and example questions to help you feel prepared and confident.

Explore Interview Toolkit

Volunteering

Can I volunteer at the Y?

Yes. We offer a range of volunteer opportunities across different programs and services. Learn more on our Volunteer Opportunities page.

Explore Volunteer Opportunities

Can volunteering lead to employment?

Many people gain valuable skills, experience and confidence through volunteering. While volunteering doesn't guarantee employment, it can be a great way to build experience and connections.