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Application Support ยท How We Hire

Here's what to expect.

From application to offer, we're here to help you feel confident every step of the way.

Our recruitment Process

Every role is a little different, but most recruitment processes at the Y follow the steps below.

  1. 1
    Step 1

    Apply Online

    Found a role that interests you?

    Submit your application through our Careers site, including your resume and any supporting information requested.

    Tip: Tailor your application to the role and highlight relevant skills, experiences and strengths.
  2. 2
    Step 2

    Application Review

    Our team reviews applications to understand how candidates align with the requirements of the role.

    During this stage, we may consider:

    • Your skills and experience
    • Qualifications
    • Relevant certifications
    • Responses provided in your application
  3. 3
    Step 3

    Getting to Know You Call

    If your application progresses, a member of our team may contact you for a short phone conversation. This is an opportunity for us to learn a little more about you, answer any questions you may have and discuss the role in more detail.

  4. 4
    Step 4

    Interview

    If you're invited to interview, we'll provide everything you need to prepare, including details about the format and what to expect on the day.

    Depending on the role, this may be:

    • Online
    • In person
    • One-on-one
    • Panel interview

    Interviews are a chance for us to get to know you better and for you to learn more about the opportunity and working at the Y.

    Need help preparing?

    Explore our Interview Toolkit
  5. 5
    Step 5

    Checks & Verification

    Some roles require additional checks before an offer can be made.

    These may include:

    • Reference Checks
    • Working With Children Check
    • Police Check
    • Qualifications Verification
    • Other role-specific compliance requirements

    We'll guide you through any requirements relevant to your application.

  6. 6
    Step 6

    Offer

    If successful, you'll receive an offer outlining the role, employment details and next steps.

    We'll also provide information to help you prepare for joining the Y.

Recruitment timeline

While every role is different, we aim to keep candidates informed throughout the recruitment process.

  1. Application
  2. Review
  3. Getting to Know You Call
  4. Interview
  5. Checks
  6. Offer

Our team will contact you if additional information is required or if your application progresses to the next stage.

Need application support?

Resume & Cover Letter Toolkit

Create your application with confidence.

Interview Toolkit

Prepare for interviews with practical tips and advice.

Ready to kick start the process?

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