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The Y NSW comes to Port Macquarie

We are excited to announce The Y NSW will commence management of pool operations from Monday 25 April, 2022! 

We’re excited to be a part of this wonderful community, bringing our integrated approach to youth services, wellbeing, and aquatic facilities to town. The Y is a not-for-profit organisation with a history of more than 150 years in the community recreation space. We currently manages 27 recreation centres throughout NSW and the ACT, including facilities in the neighbouring local government regions of the MidCoast and Bellingen Shire. When people pay us to take a swim, they’re also investing in the ongoing improvement of their community aquatic facilities and our life-changing programs for young people including Streetgym, Y Spaces and Uplift.


Customer FAQs

When will the Y NSW commence management of the sites?

The Y NSW will commence management of the four Port Macquarie-Hastings public swimming pools on Monday 25 April, 2022. Port Macquarie Olympic Pool and Wauchope Memorial Olympic Pool will be open to customers from this date.

As is the case each year, the Kendall and Laurieton swimming pools will be closed for the season from Sunday 24 April, 2022.

 

Will the Y NSW offer the same programs and services when they commence management?

Yes. The Y NSW is committed to maintaining continuity of service and will endeavour to provide the same programs and facilities for our customers. We are excited to serve the Port Macquarie-Hastings community and meet the health and wellbeing needs of our customers.

Will current staff continue under the Y NSW's management?

The Y NSW will endeavour to engage and retain the existing teams. We look forward to working alongside the community and delivering quality programs and services for our customers.

Will opening hours remain the same? 

Yes, the pools will continue to operate with the same opening hours.

What will happen with my information for enrolment and direct debits?

Your enrolment and direct debits will continue to be made as per your current contract until 24 April. After this time, the Y NSW will manage your enrolment and billing. We will provide further information on this process over the coming weeks.

What will happen to my visit passes?

Any existing visit passes will remain valid under Y NSW management.

Will there be a break in Learn to Swim classes?  

Yes, there will be no swimming lessons from Monday 25 April to Friday 6 May.  

When will Learn to Swim lessons recommence? 

Lessons will recommence on Saturday 7 May. 

Will aqua aerobics timetables remain the same?

The Y will seek to maintain the same arrangements for aqua aerobics classes.

Who can I contact if I have any questions?

For further information, please email admin.portmacquarie@ymcansw.org.au.

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