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Service NSW & CBR app now in use at our facilities

In line with NSW Government and ACT Government measures to stop the spread of COVID-19, the Y NSW is using the Service NSW (in NSW) and CBR App (in the ACT) QR code system for entry into our facilities.

  • As of Tuesday, 19 January 2021, new QR codes will replace existing ones in all Y NSW facilities and can be accessed at entry points. All customers who are currently required to scan the code, will continue to do so using the Service NSW code. The code will link to your Service NSW app.
  • As of Monday, 25 January 2021, new QR codes will replace existing ones in all Y facilities in the ACT and can be accessed at entry points. All customers who are currently required to scan the code, will continue to do so using the CBR App code. The code will link to your CBR App.

To ensure the process is as smooth as possible, we strongly recommend you download the Service NSW app on your phone if you haven’t already done so.

If you do not have a smartphone or encounter an error with the QR code on your phone, our friendly customer service staff are able to enter you into our facility manually.

Thank you for your understanding and we look forward to seeing you at the Y.

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